Shipping policy

Shipping Policy –Viloria 

At

Viloria , we aim to get your order to you as quickly and efficiently as possible.

Order Processing

All orders are processed within 1 business day

Orders are processed Monday to Friday (excluding public holidays)

Once your order has been processed, you will receive a confirmation email with your shipping details

Delivery Time

Estimated delivery time is 2–5 business days after processing

Delivery times may vary slightly depending on your location within South Africa

Shipping Fees

Shipping costs are calculated at checkout based on your location

Any applicable shipping fees will be clearly displayed before you complete your purchase

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email

Please allow up to 24 hours for tracking updates to reflect

Delays

While we strive to meet our delivery estimates, delays may occur due to:

High order volumes

Courier issues

Weather or unforeseen circumstances

 

Vialora is not responsible for delays caused by third-party couriers, but we will always assist you in tracking your order.

Incorrect Shipping Information

Please ensure your shipping details are correct at Vialora is not responsible for orders delivered to incorrect addresses provided by the customer.